Customer wishing to collect goods may contact the warehouse on +971 4 8063200 or e-mail logistics@almasa.com to verify status. Customers should note that no goods will be given to a third party of a customer nominated forwarder, unless it is stated on the Customer Purchase Order (CPO). In order to comply with Customs Regulations, customers or their nominated forwarders must provide the original customs bill  prior to collection (Jebel Ali Collections only) – without this document, Almasa will NOT release any shipment.

 

Customers should clearly state the Terms Of Purchase (INCO Terms) on the CPO in order to avoid any delays in processing orders.